Insurance and Real Estate Committee
AN ACT CONCERNING PARTICIPATING PROVIDER DIRECTORIES AND PROVIDERS ACCEPTING NEW PATIENTS ON AN OUTPATIENT SERVICES BASIS
SUMMARY: This act requires a health carrier's (e.g., insurer or HMO) provider directories to specify whether a health care provider is accepting new patients on an outpatient basis. The law already requires directories to indicate whether a provider is accepting new patients.
By law, a health carrier must post on its website a current provider directory for each of its network plans. A carrier must provide a printed copy of a directory, or information from it, at the request of a covered individual or his or her authorized representative. The provider directories must include information specified by law.
EFFECTIVE DATE: January 1, 2018