Behavioral Health Partnership Oversight Council

Quality Management & Access Subcommittee

(860) 240-0321 Info Line (860) 240-8329 FAX (860) 240-5306
www.cga.ct.gov/ph/medicaid
 

Meeting Summary: July 28, 2006
Chair: Dr. Davis Gammon Vice-Chair – Paula Armbruster
Next meeting: Friday August 25@ 11:30 – 1:30 PM at VOI/CTBHP, Rocky Hill

Consumer Satisfaction Survey

Subcommittee participant recommendations about survey items and the Fact Finders (VOI's subcontractor that will do the survey) pilot survey with members led to changes that were reviewed at this meeting. Further revisions that clarified and shortened the survey were made. The consumer satisfaction survey will be completed via member phone contact beginning in September 2006.

Outpatient (OP) Registration

VOI Clinical Studies

The proposed clinical studies (see below) were distributed to the SC prior to the July 28th meeting upon receipt from VOI. Both studies are exploratory in nature and what is learned from the studies could then inform future clinical studies.

Preliminary suggestions: